Refund Policy

Draft · policy not yet final

This is a translation for convenience. The Korean version prevails.

Up to 3 hours before pickup

You can cancel your order for a full refund to your original payment method.

Less than 3 hours before pickup

Your food has already been prepared for your order, so cancellation is difficult.

If there's a problem with your food

If you find a foreign object, spoilage or a missing item, tell us the same day with a photo. After checking, we'll exchange or refund it.

Orders not picked up

We keep them until closing (23:00) that day. After that they are discarded for hygiene and are not refunded.